I am a solver of puzzles focused on setting up users for success.
For more than a decade, a business rule plagued users. I championed a new feature that eliminates failures.
How I make thinking visible, build knowledge together, and inspire confidence in decision makers.
With a wealth of insights from across LogMeIn, I triaged ideas and egos to update a critical touchpoint in the user journey.
Building LogMeIn's Accessibility Champions Program the ground up, to embed awareness and action in product development.
A window into my design process from start to finish, as lead designer for LogMeIn's Authentication and Identity experiences.
Every portfolio's got one!
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